SUPPLY CHAIN QUALITY AND SUCH
I'm based in the San Francisco Bay Area and work on supply chain quality and manufacturing engineering projects. Along the way I've worked alongside some of the most incredible folks ever in the quality profession. I served on ASQ's global Board of Directors from January 2016 - December 2017, working on the quality brand and voice of the customer. Prior to that, I served as Vice Chair of the ASQ Silicon Valley Section and Chair of the New York/ New Jersey Metropolitan Section.
HONORS & RECOGNITION
- November 2016 - Named one of Quality Progress Magazine's New Voices of Quality, the magazine's 40 under 40-ish list
- November 2015 - Elected as Fellow of ASQ
- June 2013 - Recipient of ASQ's Armand Feigenbaum Medal, the Society's top international honor for a young professional
// A blurb I wrote as part of ASQ's 70th Anniversary celebrations in 2016
A CHEMICAL ENGINEER WALKS INTO A BAR...
Just a few blocks away from New York City's Penn Station is a modern day saloon called Mustang Harry's. The dimly lit, wood paneled dining area is often packed, name badge to name badge, with New Yorkers winding down over happy hour.
In 2006, I had just moved to the Northeast and was eager to get involved with ASQ, but in this space crammed with merry office workers, I was unsure if I would ever be able to pick out the quality professionals hidden in my midst. When the host pointed at a particularly loud and raucous group on the mezzanine and said "ASQ" I was certain she was mistaken. QA folks have fun, but that much fun? That group, which consisted of Dak Murthy, Bill Latzko, Joe Borden, Joe Paperman and Sue Watson, welcomed me to the table with open arms (literally). My first night with the New York / New Jersey Metropolitan Section was fun. The words "six sigma" were even tossed around. A few handfuls of french fries later, I knew I was home.
I joined ASQ exactly because of the passionate leaders I met that night, who live, work (and play) in a way that embraces what the quality profession itself aspires to become. When I traded coasts and moved to the San Francisco, I was lucky to find that same level of energy upon joining the Silicon Valley Chapter. I am so proud of ASQ and the thousands of quality professionals who help create experiences like mine throughout the globe at every monthly meeting, special seminar or world conference. I'm inspired to think how many more new stories will be written in our next seven decades.
Happy 70th, ASQ. If you're up for some celebratory antics, there's this great little saloon-themed bar in Manhattan...
THE MAKING OF A FACTORY ENTHUSIAST
I've been in the quality engineering field for the majority of my professional career, from building in process controls in consumer goods manufacturing to the wider implementation of quality throughout an entire supply chain.
I fell into quality when a senior engineer left the company but took a chance on me and tapped me as her replacement. For her final weeks, she immersed me in mystical, multi-syllabic words like "statistical process control" and "Gaussian distribution".
I've been hanging out in factories ever since.
WHAT'S QUALITY ENGINEERING?
Quality Engineering is the application of statistical and industrial tools, thought processes and methodology to execute and deliver a quality product or experience to the end user (whew!)
As of today, there are few academic opportunities to major in quality engineering. Most QEng fall into this intersection of industrial and supply chain engineering through their encounter with industry.
If an engineer comes up with the one perfect solution to a problem, the quality engineer ensures the right processes are in place that make that solution scale successfully.
That could mean making one thousand bottles of Tide laundry detergent, or one million Duracell AA batteries, each one as statistically close to identical as physically possible.
Closeness to customer standards, focus on the end user: that's quality.