Don’t just get better once; get better constantly. Always be looking for something to improve.
— Jeff Sutherland, Founder of Scrum

SUPPLY CHAIN QUALITY AND SUCH

I'm based in the San Francisco Bay Area and work on supply chain quality and manufacturing engineering projects. Along the way I've worked alongside some of the most incredible folks ever in the quality profession.  I presently serve on the ASQ Board of Directors working on the quality brand and voice of the customer.

HONORS & RECOGNITION

  • November 2016 - Named one of Quality Progress Magazine's New Voices of Quality, the magazine's 40 under 40-ish list
  • November 2015 - Elected as Fellow of ASQ
  • June 2013 - Recipient of ASQ's Armand Feigenbaum Medal, the Society's top international honor for a young professional


THE MAKING OF A FACTORY ENTHUSIAST

I've been in the quality engineering field for the majority of my professional career, from building in process controls in consumer goods manufacturing to the wider implementation of quality throughout an entire supply chain.

I fell into quality when a senior engineer left the company but took a chance on me and tapped me as her replacement. For her final weeks, she immersed me in mystical, multi-syllabic words like "statistical process control" and "Gaussian distribution".

I've been hanging out in factories ever since.

 

WHAT'S QUALITY ENGINEERING?

Quality Engineering is the application of statistical and industrial tools, thought processes and methodology to execute and deliver a quality product or experience to the end user (whew!)

As of today, there are few academic opportunities to major in quality engineering. Most QEng fall into this intersection of industrial and supply chain engineering through their encounter with industry.

If an engineer comes up with the one perfect solution to a problem, the quality engineer ensures the right processes are in place that make that solution scale successfully.  

That could mean making one thousand bottles of Tide laundry detergent, or one million Duracell AA batteries, each one as statistically close to identical as physically possible.  

Closeness to customer standards, focus on the end user: that's quality.